Terms & Conditions

Article 1. Definitions

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1.1 SETVISION: Van Gils Creations is the proud owner and founder of SETVISION, based in Haarlem and registered with the Dutch Chamber of Commerce under number 53716256. SETVISION operates in media development and the rental of audiovisual equipment and technical support for productions and events. SETVISION is also the creator and developer of a unique concept for setting up screen-based workspaces and simulations on film sets. This concept is legally protected and falls under the intellectual property of SETVISION. Third parties are not permitted to copy, reproduce, or independently develop this concept, in whole or in part, without written consent from SETVISION.

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1.2 Client: Any natural or legal person who purchases services or products from SETVISION.

 

1.3 Equipment: All rented assets such as monitors, laptops, video walls, control systems, and associated cabling, mounts, etc.

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1.4 Services: Support, installation, setup and dismantling, pre-production, and content processing.

 

Article 2. Scope

 

2.1 These terms and conditions apply to all quotations, agreements, and deliveries by SETVISION.

 

2.2 Deviations apply only if confirmed in writing by SETVISION.

 

Article 3. Quotations and Agreements

 

3.1 Quotations are valid for 14 days and are non-binding.

 

3.2 An agreement is established upon written confirmation or the start of execution.

 

Article 4. Equipment Rental

 

4.1 The minimum rental period is 1 day. If desired, the set can be placed in advance; separate financial arrangements will be made. In case of project overruns, written contact must be made to discuss extended rental.

 

4.2 Equipment remains the property of SETVISION. The client shall use it with care and according to instructions.

 

4.3 Damage, loss, or theft is entirely at the client's expense.

 

4.4 In case of damage or loss, the replacement value will be invoiced.

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4.5 It is not permitted to apply substances or products to the equipment that may leave residue, cause discoloration, deterioration, or other damage—such as dulling spray, glue, paint, or (gaffer) tape—unless expressly permitted in writing by SETVISION.

 

4.6 The client may not make any modifications unless agreed in writing. Stickers, labels, serial numbers, or logos may not be removed unless agreed in writing.

 

4.7 The client is responsible for placing the equipment in proper conditions. Any damage caused by moisture, heavy dust, etc., is at the client’s expense.

 

4.8 It is not permitted to remove, modify, or install software on SETVISION’s devices unless expressly agreed. Adding or changing passwords is not allowed.

 

Article 5. Service Execution

 

5.1 Setup, dismantling, and technical support are carried out by SETVISION or an appointed partner.

 

5.2 If additional work is required due to circumstances beyond SETVISION's control, extra costs may be charged.

 

Article 6. Prices and Payment

 

6.1 All prices are exclusive of VAT.

 

6.2 Invoices must be paid within 14 days of the invoice date.

 

6.3 In case of late payment, statutory interest applies, and collection costs are at the client's expense.

 

Article 7. Cancellation

 

7.1 Cancellation up to 7 days before the start incurs a 25% fee.

 

7.2 Cancellation within 7 days: 75% fee.

 

7.3 Cancellation within 48 hours: 100% fee.

 

Article 8. Liability

 

8.1 SETVISION is not liable for indirect or consequential damages.

 

8.2 In the case of direct damage, liability is limited to the amount of the relevant invoice.

 

8.3 Damage should preferably be reported immediately and no later than 24 hours after detection in writing.

 

Article 9. Insurance, Damage, and Loss

 

9.1 The client must handle the equipment with care.

 

9.2 Damage, theft, or loss is not covered by SETVISION’s insurance. The client is always responsible for appropriate insurance coverage.

 

9.3 In the event of theft or loss, the client must report it to the police within 24 hours and submit the official police report to SETVISION without delay.

 

9.4 Equipment located in areas with public access (such as open film sets, trade fairs, public spaces, non-secured backstage zones, etc.) is not insured against damage or loss.

 

9.5 Equipment transported by SETVISION is insured for damage or theft during transport.

 

9.6 Flight cases, crates, boxes, and other protective materials remain the property of SETVISION. Missing or damaged items will be charged.

 

9.7 Subletting is only permitted with written agreement. In the case of subletting, the client is fully responsible for any damage, loss, or theft, regardless of the cause. The client must provide suitable insurance against theft, vandalism, damage, or loss for the entire rental period.

 

Article 10. Intellectual Property

 

10.1 All concepts, content, and visuals developed by SETVISION remain the property of SETVISION.

 

10.2 The client is responsible for having the rights to any submitted files.

 

10.3 SETVISION acknowledges that confidentiality applies to the productions it supports. Content will be deleted from all used devices after the production ends.

 

Article 11. Force Majeure

 

11.1 In the event of force majeure, SETVISION may dissolve the agreement wholly or partially without being held liable.

 

Article 12. Applicable Law

 

12.1 All agreements are governed by Dutch law.

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12.2 Disputes shall be submitted to the court of Noord-Holland, location Haarlem.