Terms & Conditions

Terms and conditions

This is a translation for convenience. In case of any difference, the Dutch version prevails.

Version 2026

Article 1 – Definitions

1.1 SETVISION: trade name of Van Gils Creations, based in Heemstede, the Netherlands, registered with the Chamber of Commerce under number 53716256. SETVISION supplies audiovisual equipment, software and related services. SETVISION is also the creator and developer of the concept of fitting out screen-based workstations and simulations on film sets. This concept is the intellectual property of SETVISION; third parties may not copy, reproduce or independently develop it, in whole or in part, without the written consent of SETVISION.

1.2 Client: any natural or legal person entering into an agreement with SETVISION.

1.3 Equipment: all rented goods, including but not limited to monitors, video walls, laptops, peripherals, cabling, flight cases and accessories.

1.4 Services: all work including transport, installation, set-up, take-down, technical support, pre-production and content processing.

1.5 Film or production environment: any audiovisual production such as film, television, streaming, commercial, photo shoot or live recording.

1.6 Dry hire: rental of equipment without supervision or technical support by SETVISION during the rental period.

1.7 Private client: a client acting for purposes outside their trade, business or profession (consumer).

Article 2 – Applicability and order of precedence

2.1 These terms apply to all quotes, agreements and deliveries by SETVISION.

2.2 Deviations are only valid if confirmed in writing.

2.3 Purchasing or other terms of the client only apply if expressly accepted in writing by SETVISION.

2.4 In case of conflict, the following order applies:

  • Written agreement
  • Quote from SETVISION
  • These terms and conditions
  • Purchasing terms of the client

Article 3 – Quotes and formation of the agreement

3.1 Quotes are valid for 14 days unless stated otherwise.

3.2 An agreement is formed upon written confirmation by SETVISION.

Article 4 – Ownership, use and duty of care

4.1 All equipment remains the property of SETVISION at all times.

4.2 The hirer shall make no changes that alter the nature or functioning without written consent.

4.3 Serial numbers, labels and identification marks may not be removed or made illegible.

4.4 The hirer shall act with due care and use the equipment only in accordance with its technical specifications.

4.5 Dulling spray, tape, paint, coating or other modifications are only permitted with written consent.

4.6 Packaging such as flight cases, covers and transport equipment remains the property of SETVISION. Missing or damaged items are charged at replacement value.

Article 5 – Film and production environment (increased risk)

5.1 Use on film sets or in production environments is regarded as use in an increased-risk area.

5.2 The client accepts full liability for damage resulting from:

  • Weather (rain, moisture, sand, mud, wind)
  • Special effects (smoke, haze, rain rigs, snow, fire, dust, pyrotechnics)
  • Generator use or unstable power supply
  • Power surges or faulty earthing
  • Cable strain or collapsing structures
  • Relocation during shooting days

5.3 Damage resulting from a faulty or unstable power supply is entirely at the client's expense.

5.4 The client is liable for damage caused by crew members, freelancers, subcontractors or third parties.

Article 6 – Transport, installation and inspection

6.1 Transport is handled by SETVISION unless agreed otherwise.

6.2 Damage during transport by the client is entirely at the client's risk.

6.3 SETVISION reserves the right to inspect the equipment during the rental period.

Article 7 – Deposit and payment

7.1 An agreed deposit must be paid in advance.

7.2 Damage is offset against the deposit. If the damage exceeds the deposit, the difference is invoiced separately.

7.3 The payment term is 14 days from the invoice date.

7.4 Late payment incurs statutory commercial interest.

Article 8 – Cancellation

8.1 Cancellation must be made in writing or by email.

8.2 14 to 8 days before the start: 25% is due.

8.3 7 days to 24 hours before the start: 50% is due.

8.4 Within 24 hours before the start: 100% is due.

Article 9 – Damage, loss and insurance

9.1 Throughout the rental period, the risk of loss or damage lies entirely with the client.

9.2 Theft is only covered if:

  • There is no cover under the client's insurance
  • Signs of forced entry can be demonstrated
  • A police report is filed within 24 hours
  • The police report is provided immediately

9.3 Damage or loss in public spaces or freely accessible sets is not covered.

9.4 In the case of dry hire, the client is fully liable and must adequately insure the equipment at replacement value.

9.5 Proof of insurance must be provided on first request.

Article 10 – Liability and indemnity

10.1 SETVISION is not liable for indirect damage, consequential loss, loss of production, downtime, missed shooting days or third-party claims.

10.2 The total liability of SETVISION is limited to the invoice amount of the assignment concerned.

10.3 The client indemnifies SETVISION against all third-party claims, including those of producers, broadcasters, distributors, streaming services and crew members.

Article 11 – Safety and suspension

11.1 If, in the opinion of SETVISION, conditions on location are unsafe for staff or equipment, SETVISION may stop work or withdraw equipment.

11.2 This does not entitle the client to compensation or termination.

Article 12 – Data, software and content

12.1 SETVISION is not liable for loss of data, corrupted files or incompatibility.

12.2 The client remains responsible for back-ups.

Article 13 – Promotional rights

13.1 Unless the client objects or imposes restrictions in writing in advance, SETVISION has the right to:

  • Use photo and video material of the supplied equipment
  • Share behind-the-scenes images
  • Mention the name of the production or client

for promotional purposes, including the website, portfolio and social media.

13.2 No confidential content, script information or unpublished footage will be shared.

Article 14 – Force majeure

14.1 Force majeure includes: government measures, pandemics, international travel restrictions, strikes in the film industry, customs delays and logistical failures.

14.2 In the event of force majeure, SETVISION may suspend or terminate the agreement without liability.

Article 15 – Private clients

15.1 If the client is a private individual (consumer), these terms apply to the extent permitted by law. Mandatory consumer law always prevails.

15.2 Provisions that are unreasonably onerous for a private client do not apply to them. Article 5 (film and production environment) does not apply to private clients.

Article 16 – Applicable law

16.1 All agreements are governed by Dutch law.

16.2 Disputes are submitted to the competent court in the Netherlands.

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